Contact Us
Report a problem:
To report a problem with your account, lost or stolen ATM card, Visa Debit Card, or checks, please contact us immediately by phone at (304) 387-9900. Our regular business hours are Monday thru Friday from 9:00am to 5:00pm.
To report a lost or stolen ATM or Visa Debit Card on weekends or after regular business hours, please call toll free at (800) 523-4175.